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Vehicle recall R/2025/359

Ford Kuga and others recall: CrossCar: Sync3 Rear-View Camera Software Update

DVSA recall R/2025/359 names the Ford Kuga, Ford Transit, Ford Mondeo, Ford Fiesta, Ford Galaxy, Ford Focus, 8 more Ford models and 1 other model. It was launched 8 September 2025. It covers vehicles built 22 August 2018 to 5 July 2023.

Recall data updated

Recall
R/2025/359
Launched
8 September 2025
Issued by
FORD
Manufacturer reference
25S72
Vehicles
see each model below

What can go wrong

On affected vehicles a software problem may result in issues with the rear-view camera that reduce the driver’s view or with it remaining on after a reversing event.

The fix

Update the vehicle software to the latest level.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
ModelBuiltVehicles
Ford Ecosport21 June 20191
Ford Ecosport13 January 20201
Ford Edge24 September 2018 to 21 November 201811
Ford Edge5 December 201810
Ford Edge1 May 2019 to 2 May 20192
Ford Fiesta8 March 20191
Ford Fiesta30 April 2019 to 29 May 20192
Ford Fiesta14 January 20201
Ford Focus18 September 20181
Ford Focus5 December 2018 to 22 March 20193
Ford Focus3 April 2019 to 19 June 20192
Ford Focus20 August 20201
Ford Focus29 November 20211
Ford Galaxy24 May 20191
Ford Kuga11 March 20191
Ford Kuga29 March 20192
Ford Kuga9 September 2019 to 12 September 20192
Ford Kuga4 December 2019 to 17 December 20192
Ford Kuga2 January 2020 to 29 May 2020284
Ford Kuga29 May 2020 to 2 October 2020110
Ford Kuga6 October 2020 to 17 November 202039
Ford Kuga14 October 2020 to 19 February 2021227
Ford Kuga25 February 2021 to 1 June 202168
Ford Kuga18 June 2021 to 7 September 202133
Ford Kuga8 September 2021 to 22 October 202128
Ford Kuga27 October 2021 to 2 February 202219
Ford Kuga19 January 2022 to 28 February 20228
Ford Kuga9 March 2022 to 12 May 202214
Ford Kuga13 June 2022 to 30 September 202214
Ford Kuga5 October 2022 to 5 July 202316
Ford Mondeo20 September 20191
Ford Mustang22 August 20182
Ford Mustang11 October 2018 to 25 March 201927
Ford Mustang1 April 2019 to 12 April 20195
Ford Mustang27 August 2019 to 21 January 202018
Ford Mustang30 October 20192
Ford Mustang29 January 2020 to 10 August 20207
Ford Mustang5 January 2021 to 6 March 20216
Ford Mustang26 January 2021 to 5 August 20217
Ford Mustang31 January 2022 to 9 February 20223
Ford Mustang13 June 2022 to 6 September 20223
Ford Puma12 August 2020not recorded
Ford Puma15 December 20201
Ford Puma25 February 20211
Ford Puma14 December 20211
Ford Puma30 June 20221
Ford Ranger19 July 2019 to 4 October 20192
Ford Ranger18 March 2021 to 11 April 20212
Ford Tourneo Custom9 September 20191
Ford Transit11 March 20211
Ford Transit Courier12 September 20191
Ford Transit Custom25 January 20201
Ford Explorer11 April 2023 to 29 June 20238
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2025/341 Kuga - Cylinder head replacement 15 September 2025, Ford Kuga
  • R/2025/400 Transit Custom - Rear Shock Absorber Inspection 22 September 2025, Ford Transit Custom
  • R/2025/361 Frozen Rearview Camera Screen 24 September 2025, Ford Transit, Ford Focus, Ford Transit Courier and others
  • R/2025/423 Mustang - Inspection For Water Intrusion Into The Body Control Module And Connectors 1 October 2025, Ford Mustang
  • R/2025/326 Ranger - Potential loss of brake assist 15 August 2025, Ford Ranger
  • R/2025/410 Mustang: Incorrect Homologation details on VIN label 6 October 2025, Ford Mustang

More on these models

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources