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Vehicle recall R/2025/361

Ford Transit and others recall: Frozen Rearview Camera Screen

DVSA recall R/2025/361 names the Ford Transit, Ford Focus, Ford Transit Courier, Ford Mustang Mach-E, Ford Ranger, Ford Transit Custom and 1 more Ford models. It was launched 24 September 2025. It covers vehicles built 6 October 2020 to 18 June 2024.

Recall data updated

Recall
R/2025/361
Launched
24 September 2025
Issued by
FORD
Manufacturer reference
25S49
Vehicles
26,278 across the lines below

What can go wrong

On affected vehicles there is a potential software issue causing the rear-view camera not to function as intended.

The fix

Update the Accessory Protocol Interface Module (APIM) software to the latest level.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
ModelBuiltVehicles
Ford Focus1 December 2021 to 20 January 202214
Ford Focus17 January 2022 to 11 November 20221,746
Ford Focus11 November 2022 to 22 September 2023342
Ford Focus5 June 2023 to 4 April 2024889
Ford Mustang1 December 2023 to 4 January 202433
Ford Mustang Mach-E (MACH-E)6 October 2020 to 5 December 202072
Ford Mustang Mach-E (MACH-E)8 December 2020 to 14 August 2021956
Ford Mustang Mach-E (MACH-E)9 June 2021 to 23 December 2021532
Ford Mustang Mach-E (MACH-E)23 November 2021 to 27 July 2022228
Ford Mustang Mach-E (MACH-E)3 May 2022 to 4 November 2022274
Ford Mustang Mach-E (MACH-E)7 November 2022 to 24 June 20231,824
Ford Mustang Mach-E (MACH-E)26 June 2023 to 5 August 2023102
Ford Mustang Mach-E (MACH-E)21 August 2023 to 12 December 2023286
Ford Ranger29 September 2022 to 23 June 2023985
Ford Ranger18 March 2023 to 29 February 20245,285
Ford Ranger9 February 2024 to 22 April 20245
Ford Transit19 July 2023 to 30 April 2024144
Ford Transit9 September 2023 to 30 April 20243,217
Ford Transit29 December 2023 to 27 April 2024377
Ford Transit3 January 2024 to 24 April 2024873
Ford Transit6 January 2024 to 18 April 2024254
Ford Transit19 January 20241
Ford Transit14 May 20241
Ford Transit Courier20 July 2023 to 11 November 202317
Ford Transit Courier22 July 2023 to 15 May 20241,405
Ford Transit Courier15 May 2024 to 18 June 2024144
Ford Transit Courier15 May 2024 to 18 June 202489
Ford Transit Custom9 May 2023 to 20 April 20245,883
Ford Transit Custom29 May 2023 to 2 April 20242
Ford Transit Custom11 June 2023 to 19 April 2024297
Ford Transit Custom10 January 20241
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2025/400 Transit Custom - Rear Shock Absorber Inspection 22 September 2025, Ford Transit Custom
  • R/2025/423 Mustang - Inspection For Water Intrusion Into The Body Control Module And Connectors 1 October 2025, Ford Mustang
  • R/2025/410 Mustang: Incorrect Homologation details on VIN label 6 October 2025, Ford Mustang
  • R/2025/359 CrossCar: Sync3 Rear-View Camera Software Update 8 September 2025, Ford Kuga, Ford Transit, Ford Mondeo and others
  • R/2025/293 Mustang Mach E - 12V Battery Discharge 3 September 2025, Ford Mustang Mach-E
  • R/2025/433 Ranger - Rear Brake Caliper Anchor Bolts Torque Inspection 15 October 2025, Ford Ranger

More on these models

Found one you might buy?

A recall is one part of the picture. See how often it fails its MOT at each age, or what the VetTheCar Buying Report tells you about a specific car.

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources