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Vehicle recall R/2020/236

Mercedes-Benz E-Class and others recall: THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION

DVSA recall R/2020/236 names the Mercedes-Benz E-Class, Mercedes-Benz G-Class, Mercedes-Benz C-Class, Mercedes-Benz GLC, Mercedes-Benz S-Class, Mercedes-Benz AMG GT and 7 more Mercedes-Benz models. It was launched 6 October 2020. It covers vehicles built 1 March 2017 to 30 September 2018.

Recall data updated

Recall
R/2020/236
Launched
6 October 2020
Issued by
MERCEDES-BENZ CARS UK LTD
Manufacturer reference
SRPC2030
Vehicles
3,127 across the whole recall

What can go wrong

On affected vehicles the software of the communication module for the emergency call system does not meet the specification

The fix

Update the software of the communication module for the emergency call system

Models and build dates

As listed in the DVSA recall file. DVSA gives one vehicle number for the whole recall: 3,127.
ModelBuilt
Mercedes-Benz A-Class1 March 2017 to 30 September 2018
Mercedes-Benz AMG GT1 March 2017 to 30 September 2018
Mercedes-Benz B-Class1 March 2017 to 30 September 2018
Mercedes-Benz C-Class1 March 2017 to 30 September 2018
Mercedes-Benz CLA1 March 2017 to 30 September 2018
Mercedes-Benz CLS1 March 2017 to 30 September 2018
Mercedes-Benz E-Class1 March 2017 to 30 September 2018
Mercedes-Benz G-Class1 March 2017 to 30 September 2018
Mercedes-Benz GLA1 March 2017 to 30 September 2018
Mercedes-Benz GLC1 March 2017 to 30 September 2018
Mercedes-Benz S-Class1 March 2017 to 30 September 2018
Mercedes-Benz SL1 March 2017 to 30 September 2018
Mercedes-Benz SLC1 March 2017 to 30 September 2018
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2020/243 Engine control unit software to be updated 6 October 2020, Mercedes-Benz E-Class, Mercedes-Benz S-Class, Mercedes-Benz GLS and others
  • R/2020/240 The seat belt warning function does not meet the specification 6 October 2020, Mercedes-Benz E-Class, Mercedes-Benz AMG GT, Mercedes-Benz S-Class and others
  • R/2020/200 Certain specific calibrations of functions must be changed in the engine management 5 October 2020, Mercedes-Benz C-Class, Mercedes-Benz E-Class
  • R/2020/239 The software of the ESP control unit may not meet the specifications 9 October 2020, Mercedes-Benz GLC, Mercedes-Benz C-Class, Mercedes-Benz AMG GT
  • R/2020/262 The oil supply line of the turbocharger may leak 12 October 2020, Mercedes-Benz GLB, Mercedes-Benz GLA, Mercedes-Benz CLA and others
  • R/2020/221 The air conditioning drain hose may be incorrectly installed 30 September 2020, Mercedes-Benz A-Class

More on these models

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources