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Vehicle recall R/2020/243

Mercedes-Benz E-Class and others recall: Engine control unit software to be updated

DVSA recall R/2020/243 names the Mercedes-Benz E-Class, Mercedes-Benz S-Class, Mercedes-Benz GLS, Mercedes-Benz M-Class, Mercedes-Benz GLE, Mercedes-Benz C-Class and 4 more Mercedes-Benz models. It was launched 6 October 2020. It covers vehicles built 8 November 2011 to 31 May 2018.

Recall data updated

Recall
R/2020/243
Launched
6 October 2020
Issued by
MERCEDES-BENZ CARS UK LTD
Manufacturer reference
SRPC2027
Vehicles
DVSA lists 994 on each model line

What can go wrong

Improve the vehicle emissions via software updates.

The fix

Update the relevant control unit’s software and if necessary replace the NOx sensors.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 994. It may be a figure per line or for the whole recall.
ModelBuiltVehicles
Mercedes-Benz C-Class8 November 2011 to 31 May 2018994
Mercedes-Benz CLS8 November 2011 to 31 May 2018994
Mercedes-Benz E-Class8 November 2011 to 31 May 2018994
Mercedes-Benz GLC8 November 2011 to 31 May 2018994
Mercedes-Benz GLE (GLE COUPE)8 November 2011 to 31 May 2018994
Mercedes-Benz GLE (ML/GLE)8 November 2011 to 31 May 2018994
Mercedes-Benz GLS8 November 2011 to 31 May 2018994
Mercedes-Benz M-Class (ML/GLE)8 November 2011 to 31 May 2018994
Mercedes-Benz S-Class8 November 2011 to 31 May 2018994
Mercedes-Benz SLC8 November 2011 to 31 May 2018994
Mercedes-Benz SLK8 November 2011 to 31 May 2018994
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2020/240 The seat belt warning function does not meet the specification 6 October 2020, Mercedes-Benz E-Class, Mercedes-Benz AMG GT, Mercedes-Benz S-Class and others
  • R/2020/236 THE EMERGENCY CALL SYSTEM (eCall) DOES NOT MEET THE SPECIFICATION 6 October 2020, Mercedes-Benz E-Class, Mercedes-Benz G-Class, Mercedes-Benz C-Class and others
  • R/2020/200 Certain specific calibrations of functions must be changed in the engine management 5 October 2020, Mercedes-Benz C-Class, Mercedes-Benz E-Class
  • R/2020/239 The software of the ESP control unit may not meet the specifications 9 October 2020, Mercedes-Benz GLC, Mercedes-Benz C-Class, Mercedes-Benz AMG GT
  • R/2020/226 Electro-chemical processes may create conductive connections inside the electric busbar 22 September 2020, Mercedes-Benz E-Class
  • R/2020/277 An electrical contact inside the engine control unit may not meet the specification 27 October 2020, Mercedes-Benz B-Class, Mercedes-Benz A-Class, Mercedes-Benz GLC and others

More on these models

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources