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Vehicle recall R/2023/023

Mercedes-Benz E-Class and others recall: On affected vehicles the aluminium bolts of the steering gear could corrode and break

DVSA recall R/2023/023 names the Mercedes-Benz E-Class, Mercedes-Benz GLE, Mercedes-Benz C-Class, Mercedes-Benz CLS, Mercedes-Benz M-Class, Mercedes-Benz GLC, 3 more Mercedes-Benz models and 1 other model. It was launched 20 February 2023. It covers vehicles built 21 October 2010 to 2 February 2017.

Recall data updated

Recall
R/2023/023
Launched
20 February 2023
Issued by
MERCEDES-BENZ CARS UK LTD
Manufacturer reference
SRPC2256 / MBAG REF: 4694204
Vehicles
51,251 across the whole recall

What can go wrong

On affected vehicles the aluminium bolts of the steering gear could corrode and break due to the intrusion of moisture.

The fix

Replace the steering gear mounting bolts on the affected vehicles with steel bolts. Should the bolts break or already be broken change the steering gear.

Models and build dates

As listed in the DVSA recall file. DVSA gives one vehicle number for the whole recall: 51,251.
ModelBuilt
Mercedes-Benz C-Class25 October 2014 to 2 December 2016
Mercedes-Benz CLS21 October 2010 to 23 November 2016
Mercedes-Benz E-Class6 April 2011 to 30 May 2016
Mercedes-Benz E-Class1 August 2016 to 19 September 2016
Mercedes-Benz GL-Class (GL)21 September 2011 to 2 February 2017
Mercedes-Benz GLC11 May 2015 to 11 January 2017
Mercedes-Benz GLE21 September 2011 to 2 February 2017
Mercedes-Benz GLE8 April 2015 to 11 October 2016
Mercedes-Benz GLS21 September 2011 to 2 February 2017
Mercedes-Benz M-Class (ML)21 September 2011 to 2 February 2017
Mercedes-Benz S-Class8 November 2013 to 12 May 2016
Mercedes-Benz S-Class28 May 2014 to 24 February 2016
Mercedes-Benz GLK11 July 2012 to 12 May 2015
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2023/022 On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine. 20 February 2023, Mercedes-Benz GLE
  • R/2023/021 On affected vehicles water might accumulate in the spare wheel well. The water could briefly come into contact with the fuel pump control unit impairing the fuel supply to the engine. 20 February 2023, Mercedes-Benz M-Class, Mercedes-Benz GLE
  • R/2023/020 The bonding between the glass panel and the sliding roof frame might not meet specifications. 6 February 2023, Mercedes-Benz CLK, Mercedes-Benz Clc, Mercedes-Benz E-Class and others
  • R/2023/019 The bonding between the glass panel and the sliding roof frame might not meet specifications 6 February 2023, Mercedes-Benz Clc, Mercedes-Benz C-Class
  • R/2023/018 On affected vehicles the bonding between the glass panel and the sliding roof frame might not meet specifications. In consequence a separation of the glass panel from the vehicle cannot be excluded. 6 February 2023, Mercedes-Benz Clc, Mercedes-Benz C-Class
  • R/2023/056 On affected vehicles the bolting of the 48V ground connection in the engine compartment might not be sufficiently tightened. 13 March 2023, Mercedes-Benz C-Class

More on these models

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources