Vehicle recall R/2024/047

Ford Transit Custom recall: Software Update for Advanced Driver Assistance System (ADAS) Incomplete

DVSA recall R/2024/047 names the Ford Transit Custom. It was launched 22 February 2024. It covers vehicles built 30 May 2023 to 3 November 2023.

Recall data updated 22 September 2026

Recall: R/2024/047
Launched: 22 February 2024
Issued by: FORD
Manufacturer reference: 23C39
Vehicles: see each model below

What can go wrong

Transit Custom vehicles may have received an incomplete software update or no update prior to leaving the plant. For vehicles affected by this concern and have received an incomplete software update the Advanced Driver Assistance System (ADAS) will not function as designed. Customers will be presented with a yellow warning light in the vehicles cluster. For vehicles where no update was received there are no warning messages informing the customer that the ADAS system may not work as expected.

The fix

Software update

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Ford Transit Custom	30 May 2023 to 3 November 2023	not recorded
Ford Transit Custom	30 May 2023 to 3 November 2023	52
Ford Transit Custom	31 August 2023 to 18 October 2023	551
Ford Transit Custom	31 August 2023 to 18 October 2023	not recorded

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2024/011 Plug-in Hybrid Electric Vehicle - High Voltage Battery Diagnostic Inspection 12 February 2024, Ford Transit Custom
R/2024/025 Incorrect instructions for setting passenger airbag deactivation in the printed Owner s Manual if fitted and in the SYNC4 instructions. The customer may be unable to identify how to switch OFF/ON the passenger airbag when installing a rear-facing child seat. 30 January 2024, Ford Transit Custom
R/2024/220 Transit Custom - Power Steering Control Module (PSCM) software update 22 May 2024, Ford Transit Custom
R/2024/351 Transit Custom - Side window automatic reversal system / Compliance recall 13 September 2024, Ford Transit Custom
R/2025/094 X-Car Powertain Control Module (PCM) Software Update 19 December 2024, Ford Mondeo, Ford C-Max, Ford Kuga and others
R/2024/503 Transit and Tourneo Custom PHEV - Wiring harness to brake line touch condition 19 December 2024, Ford Transit Custom, Ford Tourneo Custom

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources