Vehicle recall R/2019/253

Mercedes-Benz C-Class and others recall: The crankshaft may exhibit surface damages

DVSA recall R/2019/253 names the Mercedes-Benz C-Class, Mercedes-Benz E-Class, Mercedes-Benz A-Class and Mercedes-Benz GLC. It was launched 6 September 2019. It covers vehicles built 1 February 2019 to 31 March 2019.

Recall data updated 22 September 2026

Recall: R/2019/253
Launched: 6 September 2019
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC1920
Vehicles: DVSA lists 35 on each model line

What can go wrong

The durability of the crankshaft might be impaired.

The fix

Replace the engine on affected vehicles.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 35. It may be a figure per line or for the whole recall.
Model	Built	Vehicles
Mercedes-Benz A-Class (A CLASS (177))	1 February 2019 to 31 March 2019	35
Mercedes-Benz C-Class	1 February 2019 to 31 March 2019	35
Mercedes-Benz E-Class	1 February 2019 to 31 March 2019	35
Mercedes-Benz GLC	1 February 2019 to 31 March 2019	35

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2019/256 To achieve an improvement in the emissions via software updates 6 September 2019, Mercedes-Benz GLS, Mercedes-Benz GLE, Mercedes-Benz CLS and others
R/2019/221 Air condition system refridgerant does not meet requirements 10 September 2019, Mercedes-Benz B-Class, Mercedes-Benz A-Class
R/2019/269 The software of the radar control unit may not meet specification 18 September 2019, Mercedes-Benz S-Class, Mercedes-Benz GLE, Mercedes-Benz B-Class and others
R/2019/293 The protective tinplate underneath the spare wheel recess might tear in the outer areas. 18 September 2019, Mercedes-Benz A-Class
R/2019/217 The software of the transmission control unit might not meet specification. 30 July 2019, Mercedes-Benz A-Class, Mercedes-Benz CLA, Mercedes-Benz B-Class
R/2019/304 Software update required to improve emissions 17 October 2019, Mercedes-Benz GLE, Mercedes-Benz GLS, Mercedes-Benz E-Class

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources