Vehicle recall R/2019/256

Mercedes-Benz GLS and others recall: To achieve an improvement in the emissions via software updates

DVSA recall R/2019/256 names the Mercedes-Benz GLS, Mercedes-Benz GLE, Mercedes-Benz CLS, Mercedes-Benz S-Class and Mercedes-Benz E-Class. It was launched 6 September 2019. It covers vehicles built 1 June 2012 to 30 November 2017.

Recall data updated 22 September 2026

Recall: R/2019/256
Launched: 6 September 2019
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC1921
Vehicles: 25,647 across the whole recall

What can go wrong

Improve the vehicle emissions via software updates.

The fix

Update the diesel engine control unit software and add a supplementary booklet for the operator's manual

Models and build dates

As listed in the DVSA recall file. DVSA gives one vehicle number for the whole recall: 25,647.
Model	Built
Mercedes-Benz CLS	1 June 2012 to 30 November 2017
Mercedes-Benz E-Class	1 June 2012 to 30 November 2017
Mercedes-Benz GLE	1 June 2012 to 30 November 2017
Mercedes-Benz GLE (GLE COUPE)	1 June 2012 to 30 November 2017
Mercedes-Benz GLS	1 June 2012 to 30 November 2017
Mercedes-Benz S-Class	1 June 2012 to 30 November 2017

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2019/253 The crankshaft may exhibit surface damages 6 September 2019, Mercedes-Benz C-Class, Mercedes-Benz E-Class, Mercedes-Benz A-Class and others
R/2019/268 The air conditioning drain hoses may be incorrectly fitted 4 September 2019, Mercedes-Benz GLE
R/2019/269 The software of the radar control unit may not meet specification 18 September 2019, Mercedes-Benz S-Class, Mercedes-Benz GLE, Mercedes-Benz B-Class and others
R/2019/277 The welding between fuel filler pipe and fuel tank might not meet specifications 11 October 2019, Mercedes-Benz GLE
R/2019/304 Software update required to improve emissions 17 October 2019, Mercedes-Benz GLE, Mercedes-Benz GLS, Mercedes-Benz E-Class
R/2019/307 Software update required to improve emissions 18 October 2019, Mercedes-Benz GLE

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources