Vehicle recall R/2019/304

Mercedes-Benz GLE and others recall: Software update required to improve emissions

DVSA recall R/2019/304 names the Mercedes-Benz GLE, Mercedes-Benz GLS and Mercedes-Benz E-Class. It was launched 17 October 2019. It covers vehicles built 1 February 2013 to 30 June 2019.

Recall data updated 22 September 2026

Recall: R/2019/304
Launched: 17 October 2019
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC1934
Vehicles: 7,681 across the whole recall

What can go wrong

Improve the vehicle emissions via software updates.

The fix

Update the diesel engine control unit software and add a supplementary booklet for the operator's manual. Check and replace NOx sensor if necessary.

Models and build dates

As listed in the DVSA recall file. DVSA gives one vehicle number for the whole recall: 7,681.
Model	Built
Mercedes-Benz E-Class	1 February 2013 to 30 November 2017
Mercedes-Benz GLE	1 February 2013 to 30 November 2017
Mercedes-Benz GLE	1 April 2019 to 30 June 2019
Mercedes-Benz GLE (GLE COUPE)	1 February 2013 to 30 November 2017
Mercedes-Benz GLS	1 February 2013 to 30 November 2017

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2019/307 Software update required to improve emissions 18 October 2019, Mercedes-Benz GLE
R/2019/326 The spoiler on the rear door may have been mounted incorrectly 18 October 2019, Mercedes-Benz E-Class
R/2019/277 The welding between fuel filler pipe and fuel tank might not meet specifications 11 October 2019, Mercedes-Benz GLE
R/2019/269 The software of the radar control unit may not meet specification 18 September 2019, Mercedes-Benz S-Class, Mercedes-Benz GLE, Mercedes-Benz B-Class and others
R/2019/256 To achieve an improvement in the emissions via software updates 6 September 2019, Mercedes-Benz GLS, Mercedes-Benz GLE, Mercedes-Benz CLS and others
R/2019/253 The crankshaft may exhibit surface damages 6 September 2019, Mercedes-Benz C-Class, Mercedes-Benz E-Class, Mercedes-Benz A-Class and others

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources