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Vehicle recall R/2024/166

Mercedes-Benz CLA and others recall: Backup function of steering software

DVSA recall R/2024/166 names the Mercedes-Benz CLA, Mercedes-Benz A-Class, Mercedes-Benz EQA, Mercedes-Benz EQB, Mercedes-Benz B-Class, Mercedes-Benz GLA and 1 more Mercedes-Benz models. It was launched 6 May 2024. It covers vehicles built 25 January 2018 to 2 February 2024.

Recall data updated

Recall
R/2024/166
Launched
6 May 2024
Issued by
MERCEDES-BENZ CARS UK LTD
Manufacturer reference
SRPC2404 /5499117
Vehicles
314,515 across the lines below

What can go wrong

On affected vehicles the backup function of the steering software might not meet specifications. As a result the steering power support might be impaired and a loss of steerability cannot be ruled out.

The fix

Update the software of the electric steering on the affected vehicles.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
ModelBuiltVehicles
Mercedes-Benz A-Class25 January 2018 to 2 February 2024182,919
Mercedes-Benz B-Class2 July 2018 to 31 January 202410,592
Mercedes-Benz CLA28 November 2018 to 31 January 202452,400
Mercedes-Benz EQA5 October 2020 to 31 January 202417,718
Mercedes-Benz EQB24 November 2021 to 31 January 20247,833
Mercedes-Benz GLA24 June 2019 to 31 January 202424,084
Mercedes-Benz GLB6 June 2019 to 31 January 202418,969
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2024/024 On affected vehicles the panel located between the windscreen and the panoramic sunroof might not have been bonded correctly during a prior service repair. 7 February 2024, Mercedes-Benz GLA, Mercedes-Benz GLC, Mercedes-Benz S-Class and others
  • R/2024/392 Sealing Ring of Exhaust Manifold 18 October 2024, Mercedes-Benz GLA
  • R/2024/441 Surface inner tyre side wall 18 November 2024, Mercedes-Benz GLB
  • R/2023/190 On affected vehicles the equipped tyres might not meet the load requirements. 17 July 2023, Mercedes-Benz A-Class
  • R/2023/185 On affected vehicles the corrosion protection of the integral carrier of the front axle might not be sustained over the lifetime of the vehicle. 10 July 2023, Mercedes-Benz A-Class, Mercedes-Benz GLB
  • R/2025/131 Variant of rear axle brake hose 16 April 2025, Mercedes-Benz CLA, Mercedes-Benz A-Class

More on these models

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources