Vehicle recall R/2021/419

Mercedes-Benz Sprinter recall: The actual installation condition of the communication module and its correct commissioning cannot

DVSA recall R/2021/419 names the Mercedes-Benz Sprinter. It was launched 9 December 2021. It covers vehicles built 21 May 2021 to 22 June 2021.

Recall data updated 22 September 2026

Recall: R/2021/419
Launched: 9 December 2021
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRV2127
Vehicles: 24 across the lines below

What can go wrong

DVSA summary. The actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production

On certain vehicles the actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production.

The fix

Check the installation condition of the communication module and depending on the actual condition of installation either retrofit it or if it is already available put it into correct operation.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Sprinter	21 May 2021 to 22 June 2021	24

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2021/416 Cracks could form in the connecting section of the trailer-coupling block/crossmember over the vehicle life 9 December 2021, Mercedes-Benz Sprinter
R/2021/412 The distance between the brake line and wiring harness may not be sufficient 17 December 2021, Mercedes-Benz Sprinter
R/2021/417 The behaviour of the emergency call system might not meet specifications 1 December 2021, Mercedes-Benz Sprinter, Mercedes-Benz Vito
R/2021/395 None or not approved cable ties have been used for additional fastening of the main wiring harness 1 December 2021, Mercedes-Benz Sprinter
R/2021/420 The engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case 5 January 2022, Mercedes-Benz Sprinter
R/2021/350 Update the software in the engine control unit 20 October 2021, Mercedes-Benz Sprinter

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources