Vehicle recall R/2021/350

Mercedes-Benz Sprinter recall: Update the software in the engine control unit

DVSA recall R/2021/350 names the Mercedes-Benz Sprinter. It was launched 20 October 2021. It covers vehicles built 6 October 2011 to 22 March 2013.

Recall data updated 22 September 2026

Recall: R/2021/350
Launched: 20 October 2021
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRV2120
Vehicles: 10 across the lines below

What can go wrong

Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard.

The fix

Update the software in multiple control units depending on vehicle specification and options.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Sprinter	6 October 2011 to 22 March 2013	10

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2021/313 Changes to specific aspects of the engine control system calibration are required 4 October 2021, Mercedes-Benz Sprinter
R/2021/291 Electrical cables may be improperly routed or mounted within the front swivel seat frames 20 September 2021, Mercedes-Benz Sprinter
R/2021/417 The behaviour of the emergency call system might not meet specifications 1 December 2021, Mercedes-Benz Sprinter, Mercedes-Benz Vito
R/2021/395 None or not approved cable ties have been used for additional fastening of the main wiring harness 1 December 2021, Mercedes-Benz Sprinter
R/2021/243 The ESP software has not been customised for upfitted vehicles with a higher centre of gravity 7 September 2021, Mercedes-Benz Sprinter
R/2021/200 The brake hose of the front axle could touch and chafe the wheel housing interior lining. 7 September 2021, Mercedes-Benz Sprinter

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources