Vehicle recall R/2021/351

Mercedes-Benz Vito recall: Update the software in the engine control unit

DVSA recall R/2021/351 names the Mercedes-Benz Vito. It was launched 19 October 2021. It covers vehicles built 17 January 2011 to 25 November 2014.

Recall data updated 22 September 2026

Recall: R/2021/351
Launched: 19 October 2021
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRX2106
Vehicles: 23,179 across the lines below

What can go wrong

Mandatory recall requiring the updating of software in the engine control unit with the Euro 5b+ N1 GR.III/N2 emissions standard.

The fix

Update the software in multiple control units depending on vehicle specification and options.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Vito	17 January 2011 to 25 November 2014	23,179

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2021/312 The gear recognition function in the transmission could not function as intended 7 October 2021, Mercedes-Benz Vito
R/2021/387 The connection between front axle suspension strut and steering knuckle could loosen 12 November 2021, Mercedes-Benz Vito
R/2021/417 The behaviour of the emergency call system might not meet specifications 1 December 2021, Mercedes-Benz Sprinter, Mercedes-Benz Vito
R/2021/244 The middle fastening of the roof rail could come loose 1 July 2021, Mercedes-Benz Vito
R/2022/041 On certain models with an om654 classic diesel engine the crankshaft might not correspond with the required specification 18 February 2022, Mercedes-Benz Vito
R/2021/191 The behaviour of the emergency call system might not meet specifications 8 June 2021, Mercedes-Benz Vito, Mercedes-Benz Sprinter

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources