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Vehicle recall R/2025/091

Citroen C4 and Citroen Berlingo recall: Citroen Autonomous Telematics Box failure after OTA update

DVSA recall R/2025/091 names the Citroen C4 and Citroen Berlingo. It was launched 4 March 2025. It covers vehicles built 7 March 2024 to 9 September 2024.

Recall data updated

Recall
R/2025/091
Launched
4 March 2025
Issued by
CITROEN
Manufacturer reference
NN5-242137EE
Vehicles
DVSA lists 1 on each model line

What can go wrong

Affected vehicles may have been equipped with an Autonomous Telematic Box (ATB) which does not work.

The fix

Change the ATB.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 1. It may be a figure per line or for the whole recall.
ModelBuiltVehicles
Citroen Berlingo7 March 2024 to 3 September 20241
Citroen C427 June 2024 to 9 September 20241
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2025/126 Autonomous Telematics Box connection 17 March 2025, Citroen Berlingo
  • R/2025/070 Citroen Automomous Telematics Box. 14 February 2025, Citroen C4, Citroen C5 Aircross
  • R/2025/122 Traction Battery software 24 March 2025, Citroen Spacetourer, Citroen C4, Citroen Berlingo and others
  • R/2025/046 Citroen C4 C4X eVCU update 7 February 2025, Citroen C4
  • R/2025/147 Brake Pressure Modulator Valve. 14 April 2025, Citroen C4
  • R/2025/012 Citroen C3 C4 C4X Selective Catalytic Reduction diagnosis issues. 9 January 2025, Citroen C3 Aircross, Citroen C4

More on these models

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources