Vehicle recall R/2025/070

Citroen C4 and Citroen C5 Aircross recall: Citroen Automomous Telematics Box.

DVSA recall R/2025/070 names the Citroen C4 and Citroen C5 Aircross. It was launched 14 February 2025. It covers vehicles built 5 March 2024 to 16 December 2024.

Recall data updated 22 September 2026

Recall: R/2025/070
Launched: 14 February 2025
Issued by: CITROEN
Manufacturer reference: NR7 -251001EE
Vehicles: 5 across the lines below

What can go wrong

Affected vehicles may experience an autonomous telematic box that cannot connect to the remote server making it not possible to make calls or use other connected services.

The fix

Disconnect the 12V battery and reconnect it after 15 seconds then check for a trouble code.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Citroen C4	5 March 2024 to 26 June 2024	2
Citroen C5 Aircross	11 April 2024 to 16 December 2024	3

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2025/056 Citroen C5 Aircross C5X Fuel Pipe Leakage. 13 February 2025, Citroen C5 Aircross
R/2025/046 Citroen C4 C4X eVCU update 7 February 2025, Citroen C4
R/2025/091 Citroen Autonomous Telematics Box failure after OTA update 4 March 2025, Citroen C4, Citroen Berlingo
R/2025/012 Citroen C3 C4 C4X Selective Catalytic Reduction diagnosis issues. 9 January 2025, Citroen C3 Aircross, Citroen C4
R/2025/122 Traction Battery software 24 March 2025, Citroen Spacetourer, Citroen C4, Citroen Berlingo and others
R/2025/147 Brake Pressure Modulator Valve. 14 April 2025, Citroen C4

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources