Vehicle recall R/2023/119

Mercedes-Benz Sprinter recall: Mercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software

DVSA recall R/2023/119 names the Mercedes-Benz Sprinter. It was launched 3 May 2023. It covers vehicles built 19 April 2018 to 3 June 2022.

Recall data updated 22 September 2026

Recall: R/2023/119
Launched: 3 May 2023
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRV2303
Vehicles: 6,184 across the lines below

What can go wrong

DVSA summary. Mercedes-Benz AG has determined that on certain Sprinter 907 910 model vehicles the software of the instrument cluster control unit does not correspond with the latest series production configuration

On affected vehicles the instrument cluster may fail when starting. Displays such as the speedometer fuel level indicator lamps and warning messages as well as the warning tones would not function.

The fix

Update the instrument cluster software.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Sprinter	19 April 2018 to 3 June 2022	6,184

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2023/094 On certain vehicles an external ingress of fluids into the glow plug output stage may occur under specific conditions potentially resulting in an electrical short circuit and overheating of the component. 13 April 2023, Mercedes-Benz Sprinter
R/2023/192 On affected vehicles the fuse layout of the interior blower might not meet the requirements for permanent operation under the highest blower level. 7 July 2023, Mercedes-Benz Sprinter
R/2022/366 On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely. 9 February 2023, Mercedes-Benz Sprinter
R/2022/365 On affected vehicles a component of the park pawl system may suffer extraordinary wear due to a certain type of customer usage and negatively affect the ability to park the vehicle safely. 9 February 2023, Mercedes-Benz Sprinter
R/2023/007 On affected vehicles certain climatic conditions could over time lead to chemical alteration of the passenger airbag inflator propellant. In the event of a crash the inflator could rupture when the airbag is deployed. 7 February 2023, Mercedes-Benz Sprinter
R/2023/265 On affected vehicles the screw connection of the partition wall might not meet specifications. 13 September 2023, Mercedes-Benz Sprinter

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources