Vehicle recall R/2022/072

Mercedes-Benz Sprinter recall: A software implausibility error in the HV 'battery gateway' control unit may cause the contactors

DVSA recall R/2022/072 names the Mercedes-Benz Sprinter. It was launched 23 March 2022. It covers vehicles built 19 March 2020 to 15 December 2021.

Recall data updated 22 September 2026

Recall: R/2022/072
Launched: 23 March 2022
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRV2202
Vehicles: 2,323 across the lines below

What can go wrong

DVSA summary. A software implausibility error in the HV 'battery gateway' control unit may cause the contactors of all HV batteries to be opened unnecessarily

A software implausibility error in the HV ‘battery gateway’ control unit may cause the contactors of all HV batteries to be opened unnecessarily.

The fix

Update the software of the HV ‘battery gateway’ control unit.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Sprinter (eSPRINTER)	19 March 2020 to 15 December 2021	2,323

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2022/069 The wiring harness of the alternator may possibly have been swapped with the wiring harness of the electric steering 1 April 2022, Mercedes-Benz Sprinter
R/2022/031 A temporary fault with the automatic transmission internal park pawl mechanism may occur 18 February 2022, Mercedes-Benz Sprinter
R/2022/103 Crankshaft might not meet required specification 27 April 2022, Mercedes-Benz Sprinter
R/2021/420 The engagement hooks of the cable duct of the starter-generator wiring harnessmay not be fully latched in the battery case 5 January 2022, Mercedes-Benz Sprinter
R/2021/412 The distance between the brake line and wiring harness may not be sufficient 17 December 2021, Mercedes-Benz Sprinter
R/2021/419 The actual installation condition of the communication module and its correct commissioning cannot be traced due to an error in production 9 December 2021, Mercedes-Benz Sprinter

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources