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Vehicle recall R/2021/098

Mercedes-Benz Sprinter recall: The gear recognition function in the transmission could not function as intended

DVSA recall R/2021/098 names the Mercedes-Benz Sprinter. It was launched 9 April 2021. It covers vehicles built 21 April 2018 to 10 November 2020.

Recall data updated

Recall
R/2021/098
Launched
9 April 2021
Issued by
MERCEDES-BENZ VANS UK LTD
Manufacturer reference
SRV2106
Vehicles
11,394 across the lines below

What can go wrong

The reverse gear light may occasionally be non-functional until the next ignition change or the next engine start.

The fix

Update the software responsible for gear recognition on the affected vehicles.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
ModelBuiltVehicles
Mercedes-Benz Sprinter21 April 2018 to 10 November 202011,394
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2021/056 Vehicles have been delivered with an operating manual that doesn't contain a warning notice for the exclusive use of an approved charging cable for charging the high voltage (HV) battery 13 April 2021, Mercedes-Benz Sprinter
  • R/2021/033 The rescue cutting line located in the seat box of the driver seat may not be accessible 13 April 2021, Mercedes-Benz Sprinter
  • R/2021/032 An incorrect fuse type for the electric system of the air suspension could have been mounted by error 13 April 2021, Mercedes-Benz Sprinter
  • R/2021/096 The rear brake calliper may leak brake fluid into the housing of the electric parking brake 17 March 2021, Mercedes-Benz Sprinter
  • R/2021/024 The accelerator pedal may not have been mounted on the vehicle in accordance with the specification 16 March 2021, Mercedes-Benz Sprinter
  • R/2021/039 The corrosion protection of the high voltage battery housing may not be sufficient 5 May 2021, Mercedes-Benz Sprinter, Mercedes-Benz Vito

More on these models

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources