Vehicle recall R/2021/056

Mercedes-Benz Sprinter recall: Vehicles have been delivered with an operating manual that doesn't contain a warning notice

DVSA recall R/2021/056 names the Mercedes-Benz Sprinter. It was launched 13 April 2021. It covers vehicles built 19 March 2020 to 20 August 2020.

Recall data updated 22 September 2026

Recall: R/2021/056
Launched: 13 April 2021
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRV2104
Vehicles: 140 across the lines below

What can go wrong

DVSA summary. Vehicles have been delivered with an operating manual that doesn't contain a warning notice for the exclusive use of an approved charging cable for charging the high voltage (HV) battery

Vehicles have been delivered with an operating manual that doesn’t contain a warning notice for the exclusive use of an approved charging cable for charging the high-voltage (HV) battery.

The fix

Attach a supplementary sheet with a corresponding warning notice in the operation manual for the affected vehicles.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Sprinter (eSPRINTER)	19 March 2020 to 20 August 2020	140

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2021/033 The rescue cutting line located in the seat box of the driver seat may not be accessible 13 April 2021, Mercedes-Benz Sprinter
R/2021/032 An incorrect fuse type for the electric system of the air suspension could have been mounted by error 13 April 2021, Mercedes-Benz Sprinter
R/2021/098 The gear recognition function in the transmission could not function as intended 9 April 2021, Mercedes-Benz Sprinter
R/2021/039 The corrosion protection of the high voltage battery housing may not be sufficient 5 May 2021, Mercedes-Benz Sprinter, Mercedes-Benz Vito
R/2021/096 The rear brake calliper may leak brake fluid into the housing of the electric parking brake 17 March 2021, Mercedes-Benz Sprinter
R/2021/024 The accelerator pedal may not have been mounted on the vehicle in accordance with the specification 16 March 2021, Mercedes-Benz Sprinter

Found one you might buy?

A recall is one part of the picture. See how often it fails its MOT at each age, or what the VetTheCar Buying Report tells you about a specific car.

See an example Buying Report Free car tools

Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources