Vehicle recall R/2019/108

Mercedes-Benz A-Class and others recall: A reset in the cpc control unit could occur whilst driving

DVSA recall R/2019/108 names the Mercedes-Benz A-Class, Mercedes-Benz CLS, Mercedes-Benz C-Class, Mercedes-Benz E-Class and Mercedes-Benz S-Class. It was launched 17 April 2019. It covers vehicles built 1 May 2016 to 31 August 2018.

Recall data updated 22 September 2026

Recall: R/2019/108
Launched: 17 April 2019
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC1912
Vehicles: DVSA lists 69 on each model line

What can go wrong

The ECO Start-Stop function may be disabled and cause the vehicle to stall.

The fix

The affected vehicles are to be recalled and the software updated.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 69. It may be a figure per line or for the whole recall.
Model	Built	Vehicles
Mercedes-Benz A-Class	1 May 2016 to 31 August 2018	69
Mercedes-Benz C-Class	1 May 2016 to 31 August 2018	69
Mercedes-Benz CLS	1 May 2016 to 31 August 2018	69
Mercedes-Benz E-Class	1 May 2016 to 31 August 2018	69
Mercedes-Benz S-Class	1 May 2016 to 31 August 2018	69

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2019/092 A lock nut may be cracked in the steering gear 16 April 2019, Mercedes-Benz E-Class, Mercedes-Benz C-Class
R/2019/105 The driver might temporarily not be able to deactivate the high beam with the high beam lever. 10 April 2019, Mercedes-Benz B-Class, Mercedes-Benz A-Class
R/2019/098 Hands off detection function might not meet specifications 9 April 2019, Mercedes-Benz S-Class
R/2019/100 Right spoiler on rear door might not have been mounted according to specification 5 April 2019, Mercedes-Benz E-Class
R/2018/308 The air conditioner housing may possibly not have been installed according to specification 5 April 2019, Mercedes-Benz E-Class
R/2019/040 Switches in certain seat belt buckles may not have been manufactured to specifications 2 May 2019, Mercedes-Benz C-Class, Mercedes-Benz S-Class, Mercedes-Benz E-Class

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources