Vehicle recall R/2018/268

Mercedes-Benz CLA and others recall: Doors on left vehicle side (passenger side) remain permanently locked after the vehicle

DVSA recall R/2018/268 names the Mercedes-Benz CLA, Mercedes-Benz B-Class, Mercedes-Benz SLC and Mercedes-Benz SL. It was launched 19 November 2018. It covers vehicles built 1 October 2017 to 30 April 2018.

Recall data updated 22 September 2026

Recall: R/2018/268
Launched: 19 November 2018
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC1839
Vehicles: 5,030 across the whole recall

What can go wrong

DVSA summary. Doors on left vehicle side (passenger side) remain permanently locked after the vehicle has been locked/unlocked with the remote control key

Possible inability to open the left hand door externally or internally.

The fix

Replace the affected door locks on the left side of the vehicle.

Models and build dates

As listed in the DVSA recall file. DVSA gives one vehicle number for the whole recall: 5,030.
Model	Built
Mercedes-Benz B-Class	1 October 2017 to 30 April 2018
Mercedes-Benz CLA	1 October 2017 to 30 April 2018
Mercedes-Benz SL (SL CLASS)	1 October 2017 to 30 April 2018
Mercedes-Benz SLC	1 October 2017 to 30 April 2018

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2018/349 The calibration of the front passenger seat occupant clasification system may not correspond to specifications 27 February 2019, Mercedes-Benz CLA, Mercedes-Benz B-Class
R/2019/097 The locknuts securing the airbag might be insufficiently tightened 1 April 2019, Mercedes-Benz B-Class, Mercedes-Benz A-Class
R/2019/105 The driver might temporarily not be able to deactivate the high beam with the high beam lever. 10 April 2019, Mercedes-Benz B-Class, Mercedes-Benz A-Class
R/2018/130 Electrical wiring in steering assembly may be insufficiently grounded 11 June 2018, Mercedes-Benz GLC, Mercedes-Benz GLA, Mercedes-Benz B-Class and others
R/2019/101 The electrical contact of the tail lamps might be impaired 8 May 2019, Mercedes-Benz CLA
R/2018/098 Steering components may be insufficiently grounded 11 May 2018, Mercedes-Benz GLC, Mercedes-Benz A-Class, Mercedes-Benz C-Class and others

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources