Vehicle recall R/2011/068

Mercedes-Benz Viano and Mercedes-Benz Vito recall: Fire may occur

DVSA recall R/2011/068 names the Mercedes-Benz Viano and Mercedes-Benz Vito. It was launched 24 August 2011. It covers vehicles built 1 January 2007 to 31 December 2010.

Recall data updated 22 September 2026

Recall: R/2011/068
Launched: 24 August 2011
Issued by: MERCEDES BENZ UK LIMITED
Manufacturer reference: C254
Vehicles: DVSA lists 2,924 on each model line

What can go wrong

In certain arduous operating conditions it is possible that the air conditioning fan relay could overload and in the most serious case could catch fire.

The fix

Recall the vehicles that are likely to be affected to replace the air conditioning fan relay with a modified component.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 2,924. It may be a figure per line or for the whole recall.
Model	Built	Vehicles
Mercedes-Benz Viano	1 January 2007 to 31 December 2010	2,924
Mercedes-Benz Vito	1 January 2007 to 31 December 2010	2,924

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2011/042 Risk of fire 16 June 2011, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2011/173 Fuel may leak 2 February 2012, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2012/001 Suspension may fail 21 February 2012, Mercedes-Benz Viano
R/2012/007 A pillar check strap may detach 29 February 2012, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2010/203 Fuel may leak 15 December 2010, Mercedes-Benz Vito, Mercedes-Benz Viano
R/2010/120 Rear window may detach 19 October 2010, Mercedes-Benz Viano, Mercedes-Benz Vito

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. On this page we also replaced a word that reads as a rating or an endorsement with a plain one. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources