Vehicle recall R/2012/001

Mercedes-Benz Viano recall: Suspension may fail

DVSA recall R/2012/001 names the Mercedes-Benz Viano. It was launched 21 February 2012. DVSA does not record the build dates for this recall.

Recall data updated 22 September 2026

Recall: R/2012/001
Launched: 21 February 2012
Issued by: MERCEDES BENZ UK LIMITED
Manufacturer reference: C280
Vehicles: 2 across the lines below

What can go wrong

The bolts connecting the suspension strut lower mounting to the steering knuckle may shear. Should this occur the stability of the vehicle could be affected.

The fix

Recall the vehicles that are likely to be affected to replace the bolts and nuts that connect the suspension strut lower mounting to the steering knuckle.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Viano	not recorded	2

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2012/007 A pillar check strap may detach 29 February 2012, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2011/173 Fuel may leak 2 February 2012, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2011/068 Fire may occur 24 August 2011, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2011/042 Risk of fire 16 June 2011, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2010/203 Fuel may leak 15 December 2010, Mercedes-Benz Vito, Mercedes-Benz Viano
R/2010/120 Rear window may detach 19 October 2010, Mercedes-Benz Viano, Mercedes-Benz Vito

Found one you might buy?

A recall is one part of the picture. See what the VetTheCar Buying Report tells you about a specific car.

See an example Buying Report Free car tools

Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources