Vehicle recall R/2025/552

Toyota Proace City and Toyota Proace recall: In-Vehicle Infotainment ECU software update via OTA on certain Toyota Proace and Proace City

DVSA recall R/2025/552 names the Toyota Proace City and Toyota Proace. It was launched 12 January 2026. It covers vehicles built 20 March 2024 to 30 July 2025.

Recall data updated 22 September 2026

Recall: R/2025/552
Launched: 12 January 2026
Issued by: TOYOTA (GB) PLC
Manufacturer reference: 5WB49 (CI25-042)
Vehicles: 10,573 across the lines below

What can go wrong

For affected vehicles both displays (the multimedia screen and the instrument cluster) may turn completely black after ignition is turned ON due to a software bug. When this condition occurs the issue is permanent.

The fix

Accept and successfully install an Over the Air (OTA) update.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Toyota Proace	20 March 2024 to 30 July 2025	2,608
Toyota Proace (PROACE EV)	20 March 2024 to 30 July 2025	186
Toyota Proace (Proace Verso EV)	20 March 2024 to 30 July 2025	324
Toyota Proace City	20 March 2024 to 30 July 2025	4,748
Toyota Proace City (PROACE CITY EV)	20 March 2024 to 30 July 2025	2,152
Toyota Proace City (Proace City Verso EV)	20 March 2024 to 30 July 2025	555

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2026/017 Potential defect of fuel supply rail on certain Toyota Proace and Proace City 2 February 2026, Toyota Proace, Toyota Proace City
R/2026/036 Potential defect on fuel return pipes on certain Toyota Proace Max 16 February 2026, Toyota Proace
R/2025/489 Engine control unit reprogramming due to IUPR calculation problem on certain Toyota Proace and Proace Verso models 24 November 2025, Toyota Proace
R/2025/447 Inconsistent Tyre pressure monitoring system alert on certain Toyota Proace City 10 November 2025, Toyota Proace City
R/2025/402 Faulty rear brake discs concern on certain Toyota Proace 13 October 2025, Toyota Proace
R/2025/304 Front suspension arm bolt replacement on certain Toyota Proace and Proace Verso 21 August 2025, Toyota Proace

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources