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Vehicle recall R/2025/332

Mercedes-Benz Citan recall: Initialisation of Central Control Unit

DVSA recall R/2025/332 names the Mercedes-Benz Citan and Mercedes-Benz eCITAN. It was launched 2 September 2025. It covers vehicles built 11 September 2024 to 27 September 2024.

Recall data updated

Recall
R/2025/332
Launched
2 September 2025
Issued by
MERCEDES-BENZ VANS UK LTD
Manufacturer reference
VS1ZENGAT & 5496537
Vehicles
194 across the lines below

What can go wrong

Mercedes-Benz AG has determined that on certain Citan/eCitan model vehicles the central control unit might not initialise.

The fix

As a remedy Mercedes-Benz AG via its Mercedes-Benz service partners will update the software of the central gateway control unit on the affected vehicles.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
ModelBuiltVehicles
Mercedes-Benz Citan11 September 2024 to 27 September 2024156
Mercedes-Benz eCITAN11 September 2024 to 27 September 202438
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2026/120 Replace clutch assembly 4 April 2026, Mercedes-Benz Citan
  • R/2021/415 A software version which is not compatible with the ESP control unit could have been installed 8 December 2021, Mercedes-Benz Citan
  • R/2021/254 The fuel line could chafe against the air conditioning line 6 October 2021, Mercedes-Benz Citan
  • R/2021/186 On some vehicles with a rear-view camera the tailgate may be unlocked independently / automatically 1 July 2021, Mercedes-Benz Citan
  • R/2020/018 Certain threaded connections on the left/right wheel carrier on the rear axle may not have been implemented correctly 12 March 2020, Mercedes-Benz Citan
  • R/2019/445 Due to a software error the eco start/stop function may not be present 14 January 2020, Mercedes-Benz Citan

More on these models

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources