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Vehicle recall R/2024/333

Ford Transit Custom recall: Custom PHEV

DVSA recall R/2024/333 names the Ford Transit Custom. It was launched 14 April 2025. It covers vehicles built 3 September 2019 to 1 February 2024.

Recall data updated

Recall
R/2024/333
Launched
14 April 2025
Issued by
FORD
Manufacturer reference
24S56
Vehicles
967 across the lines below

What can go wrong

On affected vehicles a component in the electric motor could over time slowly degrade and eventually fail leading to the electric motor failing without notice and a loss of propulsion.

The fix

Install a new electric motor.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
ModelBuiltVehicles
Ford Transit Custom3 September 2019 to 15 May 2020190
Ford Transit Custom1 October 2019 to 10 March 202040
Ford Transit Custom5 October 2019 to 7 November 20209
Ford Transit Custom5 June 2020 to 7 November 2020325
Ford Transit Custom27 October 2020 to 8 February 2021216
Ford Transit Custom22 December 2020 to 16 April 202112
Ford Transit Custom15 June 2021 to 9 July 20212
Ford Transit Custom15 June 2021 to 13 July 20212
Ford Transit Custom23 June 2021 to 1 February 2024171
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2025/160 Transit Custom - Potential Child Lock Malfunction Issue 29 April 2025, Ford Transit Custom
  • R/2025/188 Transit Custom - Driver and Passenger Door Modules Software Update 28 May 2025, Ford Transit Custom
  • R/2025/199 Transit Transit Custom - Potential exhaust manifold nut incorrectly torqued 9 June 2025, Ford Transit, Ford Transit Custom
  • R/2025/352 Transit Transit Custom - Potential Panther Engine Timing Idler Gear Loose 28 June 2025, Ford Transit, Ford Transit Custom
  • R/2025/266 Transit Custom - Passenger airbag replacement required 18 July 2025, Ford Transit Custom
  • R/2025/289 Transit Custom PHEV and Explorer PHEV - Software update 29 July 2025, Ford Transit Custom, Ford Tourneo Custom

More on these models

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources