Vehicle recall R/2024/278

Ford Puma recall: Instrument panel cluster (IPC) software update -- Compliance recall

DVSA recall R/2024/278 names the Ford Puma. It was launched 9 July 2024. It covers vehicles built 17 January 2024 to 1 July 2024.

Recall data updated 22 September 2026

Recall: R/2024/278
Launched: 9 July 2024
Issued by: FORD
Manufacturer reference: 24C18
Vehicles: 155 across the lines below

What can go wrong

Puma vehicles that might have an intermittent instrument panel cluster display issue due to an incorrect software configuration. If this happens the cluster will turn black when turning the ignition on or while driving. The Ford dealer will update the Instrument Panel Cluster (IPC).

The fix

Update the instrument panel cluster (IPC) software to the latest level.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Ford Puma	17 January 2024 to 1 July 2024	155

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2023/329 Certain vehicles are equipped with tyres which do not meet the Rolling Road Resistance as required to support emissions and Co2 requirements. 15 November 2023, Ford Puma
R/2025/084 Puma Fiesta Courier - Fuel line chafing 19 March 2025, Ford Fiesta, Ford Puma, Ford Transit Courier
R/2023/264 Incorrectly configured Restraint Control Module (RCM) which can cause the restraint system not to work as intended. In the event of an incorrect crash sensor being installed throughout the life of the vehicle while in service the current software will not detect it and will not display any warnings in the dash so in the event of an accident the restraints system performance could potentially be degraded therefore increasing the risk of an injury. 5 September 2023, Ford Puma
R/2025/196 Puma mHEV - Hybrid system fault 10 June 2025, Ford Puma
R/2025/359 CrossCar: Sync3 Rear-View Camera Software Update 8 September 2025, Ford Kuga, Ford Transit, Ford Mondeo and others
R/2025/495 Puma Gen-E & E-Transit Courier: Rear eDrum brake Bolt Inspection 24 November 2025, Ford Puma, Ford Transit Courier

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources