Vehicle recall R/2024/021

Nissan Qashqai recall: On affected vehicles the capacitive mat for hand on detection may have been damaged

DVSA recall R/2024/021 names the Nissan Qashqai. It was launched 6 February 2024. It covers vehicles built 6 May 2021 to 27 September 2022.

Recall data updated 22 September 2026

Recall: R/2024/021
Launched: 6 February 2024
Issued by: Nissan Motor (GB) Limited
Manufacturer reference: R23D5
Vehicles: 9,536 across the lines below

What can go wrong

On affected vehicles the capacitive mat for hand on detection may have been damaged during manufacture of the steering wheel. The steering wheel may falsely detect the driver has their hands on the wheel with ProPilot engaged and not give a warning to place hands back on the wheel.

The fix

Inspect the steering wheel serial number and replace with a new countermeasure part where necessary.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Nissan Qashqai	6 May 2021 to 27 September 2022	9,536

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2024/234 Juke (F16) Qashqai (J12) and Leaf (ZE1) VIN Scan 17 June 2024, Nissan Juke, Nissan Qashqai, Nissan Leaf
R/2023/232 On affected vehicles the child lock function on the rear door locks may be out of specification. The child lock may become disengaged when the inside door handle is operated. 28 July 2023, Nissan Qashqai
R/2025/128 Qashqai (J12) Battery Management System 10 April 2025, Nissan Qashqai
R/2025/424 Qashqai (J12) Fuel Pipe 20 October 2025, Nissan Qashqai
R/2021/386 The steering assist may cause a clacking noise during steering operation. 1 November 2021, Nissan Qashqai
R/2026/290 QASHQAI J12 Lithium Ion Battery 14 July 2026, Nissan Qashqai

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources