Vehicle recall R/2021/316

Lexus UX recall: THE EMERGENCY CALLING SYSTEM (eCall) MAY NOT FUNCTION WHEN REQUIRED

DVSA recall R/2021/316 names the Lexus UX. It was launched 15 November 2021. It covers vehicles built 2 November 2020 to 23 March 2021.

Recall data updated 22 September 2026

Recall: R/2021/316
Launched: 15 November 2021
Issued by: LEXUS
Manufacturer reference: WGG58
Vehicles: DVSA lists 2,046 on each model line

What can go wrong

The emergency calling system (eCall) may not function when required.

The fix

Inspect the emergency calling system and update DCM software. If the DCM is found to be damaged replace it with updated software.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 2,046. It may be a figure per line or for the whole recall.
Model	Built	Vehicles
Lexus UX (LEXUS UX250h)	4 November 2020 to 15 March 2021	2,046
Lexus UX (LEXUS UX300e)	2 November 2020 to 23 March 2021	2,046

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2023/280 Due to the software programming for the DCM memory capacity there is a possibility that the DCM may not complete the shutdown process within a specific period of time when the ignition is turned off causing the DCM to not restart at the next ignition cycle and making the e-Call function unavailable. 12 October 2023, Lexus RX, Lexus UX, Lexus LS and others
R/2019/249 Brake booster pump may stop working 4 November 2019, Lexus LS, Lexus UX, Lexus ES
R/2019/123 The emergency calling system may not be enabled 11 May 2019, Lexus ES, Lexus UX
R/2024/252 Camera Replacement on Multiple Models 12 August 2024, Lexus ES, Lexus LS, Lexus NX and others
R/2025/371 Electric Heater Replacement 20 October 2025, Lexus UX
R/2025/467 Parking Assist ECU reprogram on multiple models 1 December 2025, Lexus ES, Lexus LC, Lexus LS and others

Found one you might buy?

A recall is one part of the picture. See how often it fails its MOT at each age, or what the VetTheCar Buying Report tells you about a specific car.

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources