Vehicle recall R/2020/244

Citroen C4 Picasso and Citroen C5 Aircross recall: THE UREA INJECTOR MAY BLOCK AND LEAD TO NOx EMISSIONS GOING OUT OF REGULATORY LIMITS

DVSA recall R/2020/244 names the Citroen C4 Picasso and Citroen C5 Aircross. It was launched 19 August 2020. It covers vehicles built 1 October 2019 to 17 March 2020.

Recall data updated 22 September 2026

Recall: R/2020/244
Launched: 19 August 2020
Issued by: CITROEN
Manufacturer reference: HFG
Vehicles: DVSA lists 1,689 on each model line

What can go wrong

The vehicles may be affected by a defect in the urea injector which might block and lead to NOx emissions going out of the regulatory limits.

The fix

Updating the ECU software to avoid the gradual blocking of the urea injector

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 1,689. It may be a figure per line or for the whole recall.
Model	Built	Vehicles
Citroen C4 Picasso (C4 SPACETOURER)	1 October 2019 to 17 March 2020	1,689
Citroen C5 Aircross	1 October 2019 to 17 March 2020	1,689

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2020/330 The filtering performance of the diesel particulate filter may not meet the required specification 13 November 2020, DS7, Citroen C4 Picasso, Citroen C5 Aircross
R/2020/327 The brake vacuum pump may be affected by material detaching from the timing belt 20 January 2021, Citroen C4, Citroen C3, DS4 and others
R/2021/040 The welding of the individual components of the towbar might not meet the correct specification 21 January 2021, Citroen C5 Aircross
R/2021/076 The welding of the individual components of the towbar might not meet the correct specification 5 March 2021, Citroen C5 Aircross
R/2019/407 The trailer tow ball may not be correct to specification 3 February 2020, Citroen C5 Aircross
R/2019/329 Due to the calibration of the engine management software nox emissions may not comply with regulatory limits 26 September 2019, Citroen C4 Picasso, Citroen C3 Picasso, DS3 and others

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources