Vehicle recall R/2019/427

Mercedes-Benz GLE recall: The third row seat head restraints may not meet specification

DVSA recall R/2019/427 names the Mercedes-Benz GLE. It was launched 9 July 2020. It covers vehicles built 1 July 2018 to 30 November 2018.

Recall data updated 22 September 2026

Recall: R/2019/427
Launched: 9 July 2020
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC2003
Vehicles: 1 across the lines below

What can go wrong

The third row seat head restraints may not meet specification on affected vehicles.

The fix

Replace the head restraints on affected vehicles

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz GLE	1 July 2018 to 30 November 2018	1

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2020/139 The wiring harness under the right seat of the second seat row may not be routed correctly 21 July 2020, Mercedes-Benz GLE
R/2020/178 The tensile strength of the welds on the rear crossmember may not meet specification 26 August 2020, Mercedes-Benz GLE
R/2020/231 Software update to improve emissions 3 September 2020, Mercedes-Benz M-Class, Mercedes-Benz GLE
R/2020/243 Engine control unit software to be updated 6 October 2020, Mercedes-Benz E-Class, Mercedes-Benz S-Class, Mercedes-Benz GLS and others
R/2020/325 The middle seatbelt buckle could be pushed under the seat cushion in certain circumstances whilst buckling up 30 November 2020, Mercedes-Benz GLE
R/2020/334 The high voltage wiring harness shield may not permanently withstand the electrical loads that are induced under certain driving profiles 2 December 2020, Mercedes-Benz C-Class, Mercedes-Benz GLC, Mercedes-Benz GLE and others

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources