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Vehicle recall R/2019/378

Volkswagen Sharan and others recall: A condenser may fail in the airbag control unit

DVSA recall R/2019/378 names the Volkswagen Sharan, Volkswagen Tiguan and Volkswagen CC. It was launched 5 November 2019. It covers vehicles built 6 January 2015 to 17 December 2015.

Recall data updated

Recall
R/2019/378
Launched
5 November 2019
Issued by
VW
Manufacturer reference
69Z5
Vehicles
17,988 across the whole recall

What can go wrong

A condenser in the airbag control unit may fail.

The fix

The software of the airbag control unit must be updated.

Models and build dates

As listed in the DVSA recall file. DVSA gives one vehicle number for the whole recall: 17,988.
ModelBuilt
Volkswagen CC (PASSAT CC)6 January 2015 to 17 December 2015
Volkswagen Sharan6 January 2015 to 17 December 2015
Volkswagen Tiguan6 January 2015 to 17 December 2015
Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

  • R/2020/005 Wheels ordered and bought at the dealers may not be compatible 12 December 2019, Volkswagen Touran, Volkswagen Tiguan
  • R/2019/451 The wall thickness of the fuel tank may not be to specification 18 December 2019, Volkswagen Tiguan, Volkswagen Touran
  • R/2019/264 Too little torque may be provided by the engine at low engine speeds 9 August 2019, Volkswagen Passat, Volkswagen Touran, Volkswagen Arteon and others
  • R/2019/216 Possible cracks in left front seats 15 July 2019, Volkswagen Tiguan
  • R/2019/174 Tow bar with a possible defective locking mechanism may have been fitted 3 June 2019, Volkswagen Tiguan
  • R/2020/133 The roof spoiler can partially or completely detach from the vehicle 11 May 2020, Volkswagen Tiguan

More on these models

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources