Vehicle recall R/2019/320

Mercedes-Benz Vito recall: Potential decoupling of HV batteries from the electric drivetrain

DVSA recall R/2019/320 names the Mercedes-Benz Vito. It was launched 12 November 2019. It covers vehicles built 10 June 2015 to 7 March 2017.

Recall data updated 22 September 2026

Recall: R/2019/320
Launched: 12 November 2019
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRV1910
Vehicles: 39 across the lines below

What can go wrong

The high-voltage batteries could decouple from the electric drivetrain.

The fix

All three HV batteries will be replaced on the affected vehicles

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Vito (EVITO)	10 June 2015 to 7 March 2017	39

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2019/374 One of the caps on the high-voltage power distributor box may not be sufficiently secured 13 November 2019, Mercedes-Benz Vito
R/2019/345 Steering gear housing cover and power pack aluminium bolts may corrode 13 November 2019, Mercedes-Benz Vito
R/2019/346 Possible error in the control unit software of the electrical drivetrain 1 November 2019, Mercedes-Benz Vito
R/2019/319 Vehicles may have been produced and delivered without an operator's manual 1 November 2019, Mercedes-Benz Vito
R/2019/321 Vehicles may not have been delivered with the current version of the operator's manual 12 December 2019, Mercedes-Benz Vito
R/2019/223 An incorrect brake line variant may have been installed 9 August 2019, Mercedes-Benz Vito

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources