Vehicle recall R/2019/144

Mercedes-Benz X-Class recall: Incorrect mounting instructions supplied for retrofitting a trailer coupling

DVSA recall R/2019/144 names the Mercedes-Benz X-Class. It was launched 14 June 2019. It covers vehicles built 6 November 2017 to 18 January 2019.

Recall data updated 22 September 2026

Recall: R/2019/144
Launched: 14 June 2019
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRV1904
Vehicles: 2,324 across the lines below

What can go wrong

Incorrect specified tightening torque for the mounting screws of a cross member to be installed in conjunction with towbar fitment.

The fix

Mounting bolts on the trailer coupling are to be replaced if already fitted. Instructions to be updated on supplied kits.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz X-Class	6 November 2017 to 18 January 2019	2,324

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2019/163 The maximum permissible roof load of 150 kg is not documented in the operating manual 14 June 2019, Mercedes-Benz X-Class
R/2018/173 Tyre pressure monitoring system software error 4 August 2018, Mercedes-Benz X-Class
R/2020/216 The active brake assist may mistakenly detect an obstacle where there is no obstacle 3 September 2020, Mercedes-Benz X-Class
R/2020/173 The additional function for the trailer stabilization may not have been included as part of the retrofitting of trailer hitches 14 September 2020, Mercedes-Benz X-Class
R/2020/171 The operator's manual does not indicate the correct maximum roof load values 14 September 2020, Mercedes-Benz X-Class
R/2020/258 Potential leakage and gradual loss of fluid from the hydraulic steering system may occur 5 October 2020, Mercedes-Benz X-Class

Found one you might buy?

A recall is one part of the picture. See what the VetTheCar Buying Report tells you about a specific car.

See an example Buying Report Free car tools

Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources