Vehicle recall R/2018/384

Mercedes-Benz Sprinter recall: Failure of the glow plug relay

DVSA recall R/2018/384 names the Mercedes-Benz Sprinter. It was launched 24 April 2019. It covers vehicles built 6 July 2013 to 31 July 2018.

Recall data updated 22 September 2026

Recall: R/2018/384
Launched: 24 April 2019
Issued by: MERCEDES-BENZ VANS UK LTD
Manufacturer reference: SRV1900 NC3AKTU537 & 5499755
Vehicles: 114,203 across the lines below

What can go wrong

A failure of the glow plug relay may result in an electrical short circuit and in overheating of the component.

The fix

Replace the glow plug relay and provide an additional protective relay shield on the vehicles affected.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Sprinter (SPRINTER 906)	6 July 2013 to 31 July 2018	114,203

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2019/121 Vehicles may have been delivered without the printed version of the operator's manual 29 April 2019, Mercedes-Benz Sprinter
R/2019/116 The cross bridge at the rear axle may not withstand internal durability specifications. 29 April 2019, Mercedes-Benz Sprinter
R/2019/104 Incorrect description of the vehicle jack support points on rear axle in digital owner's manual 29 April 2019, Mercedes-Benz Sprinter
R/2018/374 The connection between the steering shaft and steering gear may have been fitted with an incorrect bolt 5 March 2019, Mercedes-Benz Sprinter
R/2019/179 The high beam cannot be deactivated by using the high beam lever 21 June 2019, Mercedes-Benz Sprinter
R/2019/178 A centralising sleeve may not have been installed between the automatic transmision and the direct shift module 21 June 2019, Mercedes-Benz Sprinter

Found one you might buy?

A recall is one part of the picture. See how often it fails its MOT at each age, or what the VetTheCar Buying Report tells you about a specific car.

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources