Vehicle recall R/2018/195

Citroen Dispatch and Citroen Spacetourer recall: Tow ball support bracket durability inadequate

DVSA recall R/2018/195 names the Citroen Dispatch and Citroen Spacetourer. It was launched 25 July 2018. It covers vehicles built 13 November 2015 to 5 October 2017.

Recall data updated 22 September 2026

Recall: R/2018/195
Launched: 25 July 2018
Issued by: CITROEN
Manufacturer reference: GFW
Vehicles: DVSA lists 103 on each model line

What can go wrong

The tow ball bracket could not withstand mechanical constraints when subjected to the highest stress levels which can occur during the vehicle's lifetime.

The fix

The manufacturer’s remedy involves the replacement of the tow ball support bracket with a redesigned version.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 103. It may be a figure per line or for the whole recall.
Model	Built	Vehicles
Citroen Dispatch (DISPATCH IV)	13 November 2015 to 5 October 2017	103
Citroen Spacetourer	13 November 2015 to 5 October 2017	103

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2018/193 Cooling system strategy could overheat the engine. 24 July 2018, Citroen Dispatch, Citroen Spacetourer
R/2018/187 Engine oil gallery sealing plug incorrectly tightened 19 July 2018, DS7, Citroen C4 Picasso, Citroen Spacetourer and others
R/2019/035 The steering rack assembly may not be correct to specification 1 February 2019, Citroen Spacetourer, Citroen Dispatch
R/2019/033 The fixing bolt of the front suspension wishbone may not be correct to specification 1 February 2019, Citroen Dispatch, Citroen Spacetourer
R/2019/031 Rear suspension wishbone mounting bolts nay not be correct to specification 1 February 2019, Citroen Spacetourer, Citroen Dispatch
R/2019/029 Under certain driving conditions the air conditioning compressor pulley could break 1 February 2019, Citroen Dispatch, Citroen Spacetourer

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources