Vehicle recall R/2016/011

Mercedes-Benz Sprinter recall: Windows may detach

DVSA recall R/2016/011 names the Mercedes-Benz Sprinter. It was launched 12 April 2016. It covers vehicles built 28 August 2015 to 12 October 2015.

Recall data updated 22 September 2026

Recall: R/2016/011
Launched: 12 April 2016
Issued by: MERCEDES BENZ UK LIMITED
Manufacturer reference: SRV1602
Vehicles: 28 across the lines below

What can go wrong

On vehicles with multi layered paint it is possible the layers may not have bonded as intended. This could allow the windscreen to detach in the event of excessive forces such as an accident. This may similarly affect bonded tie downs and/or super high roof.

The fix

Recall affected vehicles and check stability of the paint. Where necessary reapply paint to affected areas.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Sprinter	28 August 2015 to 12 October 2015	28

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2016/002 Risk of fire 9 February 2016, Mercedes-Benz Sprinter
R/2015/202 Seatbelt mechanism may malfunction 1 December 2015, Mercedes-Benz Sprinter
R/2016/183 Window adhesion may not be sufficiently bonded 8 September 2016, Mercedes-Benz Sprinter
R/2016/181 Bonded windows may detach in a collision 8 September 2016, Mercedes-Benz Sprinter
R/2016/254 Seat belt restraint may be impaired 25 November 2016, Mercedes-Benz Sprinter
R/2016/306 Trailer hitch may detach 26 January 2017, Mercedes-Benz Sprinter

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources