Vehicle recall R/2014/029

Volkswagen Caddy recall: Tailgate can drop down and cause injury

DVSA recall R/2014/029 names the Volkswagen Caddy. It was launched 17 April 2014. It covers vehicles built 1 November 2003 to 31 January 2013.

Recall data updated 22 September 2026

Recall: R/2014/029
Launched: 17 April 2014
Issued by: VW
Manufacturer reference: 55H5
Vehicles: 9,139 across the lines below

What can go wrong

On Caddy vehicles of a limited production period Volkswagen AG has established that on vehicles of certain model years the attachment of the ball pin where the tailgate gas strut is mounted on the body can loosen and in the most unfavourable case tear off. If such damage occurs the Tailgate can drop down as one tailgate gas strut alone cannot keep it open. There is a risk of injury.

The fix

On the affected vehicles a new ball pin with a washer will be fitted. On Caddys produced from November 2003-July 2008 the welded nut inside the D pillar can loosen and fall off when replacing the pin. In these instances two support brackets with blind rivets must be fitted.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Volkswagen Caddy	1 November 2003 to 31 January 2013	9,139

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2015/164 Airbag may not deploy 12 August 2015, Volkswagen Amarok, Volkswagen Caddy
R/2015/252 Engine may start up without warning 27 January 2016, Volkswagen Caddy
R/2016/206 Cng tank may burst 1 September 2016, Volkswagen Caddy
R/2018/134 Head restraint may be insecure 11 May 2018, Volkswagen Caddy
R/2009/110 Clutch may operate inadvertently with unexpected loss of drive 14 December 2009, Volkswagen Eos, Volkswagen Passat, Volkswagen Jetta and others
R/2022/320 On vehicles of a limited production period there is a very small probability that one or two incorrectly welded transverse links to the front axle have been fitted. 4 November 2022, Volkswagen Caddy

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources