Vehicle recall R/2012/044

Mercedes-Benz Sprinter recall: Incorrect cross-member bolts fitted

DVSA recall R/2012/044 names the Mercedes-Benz Sprinter. It was launched 1 May 2012. DVSA does not record the build dates for this recall.

Recall data updated 22 September 2026

Recall: R/2012/044
Launched: 1 May 2012
Issued by: MERCEDES BENZ UK LIMITED
Manufacturer reference: C289
Vehicles: 15 across the lines below

What can go wrong

The screws/bolts used for fastening the towing eyes the cross-member of the trailer hitch and the rear step for the support of the cross-member on 5 ton vehicles may be the wrong type. This could cause the bolts to work loose and in the most serious case snap.

The fix

As a precautionary measure the screw/bolts will be replaced on affected vehicles.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Sprinter	not recorded	15

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2011/174 Fuel may leak 31 January 2012, Mercedes-Benz Sprinter
R/2011/142 Control may be lost 5 December 2011, Mercedes-Benz Sprinter
R/2011/107 Misleading instrument cluster information and ESP functions 22 August 2011, Mercedes-Benz Sprinter
R/2011/050 Passenger seat may detach 20 June 2011, Mercedes-Benz Sprinter
R/2010/204 Fuel may leak 15 December 2010, Mercedes-Benz Sprinter
R/2010/127 Oil may leak 4 October 2010, Mercedes-Benz Sprinter

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. On this page we also replaced a word that reads as a rating or an endorsement with a plain one. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources