Vehicle recall R/2009/142

Mercedes-Benz Vito and Mercedes-Benz Viano recall: Rear vent window could detach

DVSA recall R/2009/142 names the Mercedes-Benz Vito and Mercedes-Benz Viano. It was launched 19 January 2010. It covers vehicles built 1 January 2005 to 31 December 2006.

Recall data updated 22 September 2026

Recall: R/2009/142
Launched: 19 January 2010
Issued by: MERCEDES BENZ UK LIMITED
Manufacturer reference: C196
Vehicles: DVSA lists 731 on each model line

What can go wrong

It has been identified that the pane of the rear vent window could work loose from both of the front supports. As a result it is possible that the window could detach from the body and fall away.

The fix

Recalled vehicles will have both rear vent windows replaced.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 731. It may be a figure per line or for the whole recall.
Model	Built	Vehicles
Mercedes-Benz Viano	1 January 2005 to 31 December 2006	731
Mercedes-Benz Vito	1 January 2005 to 31 December 2006	731

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2010/126 Oil may leak 4 October 2010, Mercedes-Benz Vito, Mercedes-Benz Viano
R/2010/120 Rear window may detach 19 October 2010, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2009/018 Spare wheel may detach from the vehicle 15 April 2009, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2008/160 Airbag may not fully inflate 3 March 2009, Mercedes-Benz Vito
R/2008/173 Parking brake may fail 2 March 2009, Mercedes-Benz Vito, Mercedes-Benz Viano
R/2010/203 Fuel may leak 15 December 2010, Mercedes-Benz Vito, Mercedes-Benz Viano

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources