Vehicle recall R/2004/127

Mercedes-Benz Viano and Mercedes-Benz Vito recall: Engine speed may reduce or shut down due to software error

DVSA recall R/2004/127 names the Mercedes-Benz Viano and Mercedes-Benz Vito. It was launched 17 August 2004. DVSA does not record the build dates for this recall.

Recall data updated 22 September 2026

Recall: R/2004/127
Launched: 17 August 2004
Issued by: MERCEDES BENZ UK LIMITED
Manufacturer reference: c013
Vehicles: DVSA lists 592 on each model line

What can go wrong

It is possible that the engine speed may reduce or in extreme cases shut down due to a software error in the engine management unit

The fix

Recall affected vehicles and install revised software in the control unit. In most cases this will resolve the problem. In isolated cases it may be necessary to replace the control unit.

Models and build dates

As listed in the DVSA recall file. DVSA lists the same vehicle number on each line: 592. It may be a figure per line or for the whole recall.
Model	Built	Vehicles
Mercedes-Benz Viano	not recorded	592
Mercedes-Benz Vito	not recorded	592

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2004/032 The mounting of the foot operated parking brake pedal may detach 30 July 2004, Mercedes-Benz Vito, Mercedes-Benz Viano
R/2005/059 Brake pedal to master cylinder clevis pin can become detached 8 June 2005, Mercedes-Benz Viano, Mercedes-Benz Vito
R/2003/101 Possible fault in air bag control module 8 August 2003, Mercedes-Benz Vito
R/2007/021 Short circuit may occur 1 December 2006, Mercedes-Benz Vito, Mercedes-Benz Viano
R/2006/153 Airbag may not deploy 5 December 2006, Mercedes-Benz Vito, Mercedes-Benz Viano
R/2006/142 Fuel may leak 15 December 2006, Mercedes-Benz Vito, Mercedes-Benz Viano

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources