Vehicle recall R/2025/197

Ford Tourneo Connect recall: Connect - Potential Front Entertainment Control Module (FEM) Screen Freezing

DVSA recall R/2025/197 names the Ford Tourneo Connect. It was launched 5 June 2025. It covers vehicles built 19 October 2023 to 25 March 2024.

Recall data updated 22 September 2026

Recall: R/2025/197
Launched: 5 June 2025
Issued by: FORD
Manufacturer reference: 25S34
Vehicles: 1,543 across the lines below

What can go wrong

Affected vehicles could potentially have the Front Entertainment Control Module (FEM) screen freezing. The issue could increase the risk of missing persons or obstacles behind the vehicle when reversing with a frozen rear-view camera picture.

The fix

Update the FEM software and perform a verification process. Replace the FEM if necessary.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Ford Tourneo Connect	19 October 2023 to 25 March 2024	1,543

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2025/007 Tourneo Connect Transt Connect - Potential leaky screw connection in the brake circuit 10 December 2024, Ford Tourneo Connect, Ford Transit Connect
R/2026/180 Transit Connect Tourneo Connect - Position Lights Not Operating Correctly 29 April 2026, Ford Tourneo Connect, Ford Transit Connect
R/2026/237 Transit Courier: Diesel DV-Neo Engine Coolant Pump Update 15 June 2026, Ford Kuga, Ford Focus, Ford Tourneo Connect and others
R/2022/327 The lower control arm might not meet manufacturing specification due to missing weld seams 8 November 2022, Ford Tourneo Connect
R/2016/244 Panoramic roof glass may detach 9 January 2017, Ford Tourneo Connect, Ford Transit Connect

Found one you might buy?

A recall is one part of the picture. See how often it fails its MOT at each age, or what the VetTheCar Buying Report tells you about a specific car.

See an example Buying Report Free car tools

Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources