Vehicle recall R/2024/398

Mercedes-Benz E-Class recall: Function Cross Traffic Alert (R/2024/398)

DVSA recall R/2024/398 names the Mercedes-Benz E-Class and Mercedes-Benz CLE. It was launched 20 November 2024. It covers vehicles built 3 May 2023 to 27 October 2023.

Recall data updated 22 September 2026

Recall: R/2024/398
Launched: 20 November 2024
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC2414 / 5496233
Vehicles: 90 across the lines below

What can go wrong

The manufacturer has determined on affected vehicles the software of the MBUX multi media system might not meet specifications. In this case a permanent deactivation of certain functions of assistance systems might occur.

The fix

Update the parking control unit settings

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz E-Class	3 May 2023 to 27 October 2023	71
Mercedes-Benz CLE	11 May 2023 to 6 October 2023	19

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2024/399 Function Cross Traffic Alert 20 November 2024, Mercedes-Benz E-Class
R/2024/474 SRPC2419 Misfire Detection M264 4 December 2024, Mercedes-Benz GLC, Mercedes-Benz CLS, Mercedes-Benz C-Class and others
R/2024/307 Tightness of Transmission Wiring Harness Connector 24 October 2024, Mercedes-Benz E-Class, Mercedes-Benz CLS, Mercedes-Benz AMG GT
R/2024/305 Tightness of Transmission Wiring Harness Connector 24 October 2024, Mercedes-Benz E-Class, Mercedes-Benz CLS, Mercedes-Benz AMG GT
R/2024/502 Welding of rear axle carrier 23 December 2024, Mercedes-Benz E-Class
R/2025/155 Ground connection bolting 8 May 2025, Mercedes-Benz E-Class

Found one you might buy?

A recall is one part of the picture. See how often it fails its MOT at each age, or what the VetTheCar Buying Report tells you about a specific car.

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources