Vehicle recall R/2024/299

Mercedes-Benz C-Class recall: Screw connections of 12 V and 48 V ground points

DVSA recall R/2024/299 names the Mercedes-Benz C-Class. It was launched 15 August 2024. It covers vehicles built 22 November 2021 to 3 December 2021.

Recall data updated 22 September 2026

Recall: R/2024/299
Launched: 15 August 2024
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC2413 / 5491114
Vehicles: 2 across the lines below

What can go wrong

On affected vehicles the bolts of certain 12V and 48V ground connections might be fastened with an insufficient torque.

The fix

Check connections and repair if necessary.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz C-Class	22 November 2021 to 3 December 2021	2

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2024/281 Bolting Connection Pre-Fuse Box 19 August 2024, Mercedes-Benz C-Class
R/2024/202 Battery Pole Cover 14 May 2024, Mercedes-Benz C-Class
R/2024/474 SRPC2419 Misfire Detection M264 4 December 2024, Mercedes-Benz GLC, Mercedes-Benz CLS, Mercedes-Benz C-Class and others
R/2024/125 Rear-Axle Wiring Harness 11 April 2024, Mercedes-Benz C-Class
R/2024/130 System protection 25 March 2024, Mercedes-Benz AMG GT, Mercedes-Benz C-Class, Mercedes-Benz E-Class and others
R/2024/024 On affected vehicles the panel located between the windscreen and the panoramic sunroof might not have been bonded correctly during a prior service repair. 7 February 2024, Mercedes-Benz GLA, Mercedes-Benz GLC, Mercedes-Benz S-Class and others

Found one you might buy?

A recall is one part of the picture. See how often it fails its MOT at each age, or what the VetTheCar Buying Report tells you about a specific car.

See an example Buying Report Free car tools

Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources