Vehicle recall R/2024/131

Mercedes-Benz GLE and Mercedes-Benz GLS recall: SRPC 2402 - Downshift operation transmission software

DVSA recall R/2024/131 names the Mercedes-Benz GLE and Mercedes-Benz GLS. It was launched 25 March 2024. It covers vehicles built 7 November 2018 to 28 March 2023.

Recall data updated 22 September 2026

Recall: R/2024/131
Launched: 25 March 2024
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRPC2402
Vehicles: 3,416 across the lines below

What can go wrong

On certain vehicles the software of the transmission control unit might not meet specifications.

The fix

Update the transmission control unit software on the affected vehicles.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz GLE (GLE/GLS)	7 November 2018 to 28 March 2023	1,708
Mercedes-Benz GLS (GLE/GLS)	7 November 2018 to 28 March 2023	1,708

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2024/173 Bolting of 48V ground connection 23 April 2024, Mercedes-Benz GLE, Mercedes-Benz GLS
R/2023/361 On affected vehicles a 12V ground connection bolting under the driver seat might not meet specifications. 11 January 2024, Mercedes-Benz GLE
R/2023/346 On affected vehicles under specific conditions (such as electric driving in wet weather) the required operating force of the brake pedal for a deceleration intended by the driver might be increased. 2 January 2024, Mercedes-Benz GLE
R/2023/223 On affected vehicles the fuel pump impeller might not meet specifications and may deform. 29 August 2023, Mercedes-Benz E-Class, Mercedes-Benz S-Class, Mercedes-Benz C-Class and others
R/2023/092 Installation of A/C drain hoses 26 April 2023, Mercedes-Benz GLE, Mercedes-Benz GLS
R/2023/091 Mercedes-Benz AG has determined that on certain GLE and GLS vehicles (167 platform) the air conditioning drain hoses might be incorrectly fitted in the vehicle. In this case condensation water from the air conditioning might enter the passenger compartment. 26 April 2023, Mercedes-Benz GLE, Mercedes-Benz GLS

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources