Vehicle recall R/2023/110

Citroen C5 Aircross recall: Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal (R/2023/110)

DVSA recall R/2023/110 names the Citroen C5 Aircross. It was launched 5 April 2023. It covers vehicles built 20 January 2020 to 2 December 2021.

Recall data updated 22 September 2026

Recall: R/2023/110
Launched: 5 April 2023
Issued by: CITROEN
Manufacturer reference: JQF/ 221090CO
Vehicles: 1,197 across the lines below

What can go wrong

Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal runaway and in the most serious case to a battery or vehicle fire.

The fix

The BMS (Battery Management System) will be reprogrammed with enhanced battery monitoring software.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Citroen C5 Aircross (C5 AIRCROSS PHEV FWD)	20 January 2020 to 2 December 2021	1,197

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2023/100 Affected vehicles may face the risk of perforation of the HV battery reinforcing plate/battery cover over the vehicle lifetime due to water intrusion. 6 April 2023, Citroen C5 Aircross
R/2023/107 Affected vehicles may experience HV Battery overheating that may lead to a HV Battery thermal runaway and in the most serious case to a battery or vehicle fire. 4 April 2023, Citroen C5 Aircross
R/2022/234 The engine management software calibration could be incorrect. 26 July 2022, Citroen C5 Aircross, DS7
R/2024/136 Cross carline Engine software 13 March 2024, Citroen C3, Citroen C3 Aircross, Citroen C4 and others
R/2024/273 Citroen C5 Aircross PHEV Traction Battery 1 July 2024, Citroen C5 Aircross
R/2025/056 Citroen C5 Aircross C5X Fuel Pipe Leakage. 13 February 2025, Citroen C5 Aircross

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. On this page we also replaced a word that reads as a rating or an endorsement with a plain one. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources