Vehicle recall R/2021/393

Mercedes-Benz Viano recall: Software update to improve emissions

DVSA recall R/2021/393 names the Mercedes-Benz Viano. It was launched 24 November 2021. It covers vehicles built 6 July 2010 to 21 March 2013.

Recall data updated 22 September 2026

Recall: R/2021/393
Launched: 24 November 2021
Issued by: MERCEDES-BENZ CARS UK LTD
Manufacturer reference: SRX2106
Vehicles: 2,438 across the lines below

What can go wrong

As a result of a directive from Germany’s Federal Motor Transport Authority (KBA) changes are required to certain specific calibration functions within the engine management systems of certain vehicles.

The fix

Conduct an update to the diesel engine control unit software.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Mercedes-Benz Viano	6 July 2010 to 21 March 2013	2,438

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2022/162 The driver's air bag may not deploy as specified 11 July 2022, Mercedes-Benz Viano
R/2022/161 The takata driver's air bag might not deploy as specified 12 July 2022, Mercedes-Benz Viano
R/2021/413 The driver's airbag may not correctly deploy if activated 23 September 2022, Mercedes-Benz Viano
R/2025/262 Variant of driver's airbag 6 August 2025, Mercedes-Benz Viano
R/2025/261 Variant of driver's airbag 6 August 2025, Mercedes-Benz Viano
R/2014/184 Oil may leak 16 January 2015, Mercedes-Benz Vito, Mercedes-Benz V-Class, Mercedes-Benz Viano

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources