Vehicle recall R/2021/225

Ford Mustang Mach-E recall: INCORRECT LOCATION INFORMATION MAY BE SENT FROM THE eCALL SYSTEM

DVSA recall R/2021/225 names the Ford Mustang Mach-E. It was launched 16 June 2021. It covers vehicles built 6 October 2020 to 2 June 2021.

Recall data updated 22 September 2026

Recall: R/2021/225
Launched: 16 June 2021
Issued by: FORD
Manufacturer reference: 21C16
Vehicles: 1,835 across the lines below

What can go wrong

Incorrect location information may be sent from the eCall system.

The fix

A software update is required to SYNC module.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Ford Mustang Mach-E	6 October 2020 to 2 June 2021	1,835

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2021/397 Wind noise and water leaks around the panoramic glass roof due to adhesion issues. 17 December 2021, Ford Mustang Mach-E
R/2022/015 Rear seat belt buckle anchorage attachments may not meet the design specification 18 January 2022, Ford Mustang Mach-E
R/2022/014 Inadequate front windscreen adhesion to the vehicle body structure 24 January 2022, Ford Mustang Mach-E
R/2022/194 It is possible that the high voltage main contactors may overheat 29 June 2022, Ford Mustang Mach-E
R/2023/187 Certain vehicles have been produced with a mismatch of information between Vehicle Identification Number (VIN) label Certificate of Conformity (CoC) and Registration documents regarding towing. 26 June 2023, Ford Mustang Mach-E
R/2025/161 Mach-E - High Voltage Battery Control Module Update 30 April 2025, Ford Mustang Mach-E

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources