Vehicle recall R/2021/012

Citroen Relay recall: Affected vehicles are not fully compliant to european regulation (165/2014+ eu799/2016) covering

DVSA recall R/2021/012 names the Citroen Relay. It was launched 22 January 2021. It covers vehicles built 3 January 2019 to 14 November 2019.

Recall data updated 22 September 2026

Recall: R/2021/012
Launched: 22 January 2021
Issued by: CITROEN
Manufacturer reference: HFW
Vehicles: 1 across the lines below

What can go wrong

DVSA summary. Affected vehicles are not fully compliant to european regulation (165/2014+ eu799/2016) covering the smart tachograph requirements

Affected vehicles are not fully compliant to European regulation (165/2014 + EU 799/2016) covering the ‘Smart Tachograph’ requirements.

The fix

Replacing the tachograph gearbox and on certain vehicles the windscreen depending on the specification of the vehicle.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Citroen Relay	3 January 2019 to 14 November 2019	1

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2020/312 The front hub assembly fixing on to the front suspension damper may not be correct to specification 28 October 2020, Citroen Relay
R/2021/355 The seat fastening to the anchor plate is not correct to specification. 26 October 2021, Citroen Relay
R/2019/381 The brake pipe fixings may not conform to specification 8 November 2019, Citroen Relay
R/2022/207 Some vehicles have been produced without the required earthing connection on the protective cover of the high voltage connection box 13 July 2022, Citroen Relay
R/2018/187 Engine oil gallery sealing plug incorrectly tightened 19 July 2018, DS7, Citroen C4 Picasso, Citroen Spacetourer and others
R/2023/305 On affected vehicles the hydraulic power steering hose is not according to specification which could lead to deterioration in power steering assistance or sudden loss of steering assistance. 10 October 2023, Citroen Relay

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources