Vehicle recall R/2021/002

Kia Sorento recall: If the ECALL system is activated the VIN number may not be transmitted

DVSA recall R/2021/002 names the Kia Sorento. It was launched 1 February 2021. It covers vehicles built 1 September 2020 to 14 December 2020.

Recall data updated 22 September 2026

Recall: R/2021/002
Launched: 1 February 2021
Issued by: KIA
Manufacturer reference: 201134
Vehicles: 965 across the lines below

What can go wrong

If the eCall system is activated the VIN number may not be transmitted.

The fix

Reset the eCall system so that the VIN number is transmitted accurately when appropriate.

Models and build dates

As listed in the DVSA recall file. Vehicle numbers are DVSA figures for each line.
Model	Built	Vehicles
Kia Sorento (SORENTO MQ4 HEV)	1 September 2020 to 14 December 2020	965

Is a specific car affected? A recall lists models and build dates, not individual vehicles, so these pages cannot tell you whether one car is included. Enter the registration on the DVSA vehicle recall checker on GOV.UK, or give the vehicle identification number (VIN) to the manufacturer or one of its dealers. Buying used? Ask the seller for proof that any recall work was done.

Other recalls for these models

R/2020/187 Water or oil may enter the hydraulic electronic control unit 20 July 2020, Kia Sorento, Kia Sedona
R/2019/455 In some situations the front collision avoidance system may not recognise pedestrians 13 January 2020, Kia Sorento
R/2022/104 The electrical connector to the ptc heater can overheat 3 May 2022, Kia Sorento
R/2022/147 A fault has been identified in the manufacture of the front l/h seat belt pre-tensioner 20 May 2022, Kia Sorento
R/2022/143 A fuel leak can develop on the diesel low pressure fuel line 24 May 2022, Kia Sorento
R/2022/328 There is a risk the automatic gear shift lever could be moved out of Park without the foot brake pedal being applied. If this occurs and should the parking brake not be activated a vehicle rollaway could occur. 30 November 2022, Kia Sorento

Found one you might buy?

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Source

Contains public sector information licensed under the Open Government Licence v3.0. Source: DVSA vehicle recall records (RecallsFile.csv), recalls launched 1992 to 2026. Recall data updated 22 September 2026.

Recall wording is DVSA's, with capitals and punctuation tidied and American spellings such as tire, center and windshield given in British English. We list a recall when its make and model match a car or van family with at least 1,000 DVSA MOT tests from 2022 to 2025, and when the maker of the vehicle issued it.

Not affiliated with or endorsed by DVSA. Methodology · Data sources